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Pharmacy First

Pharmacy First, booked, screened, and documented.

Bookable Pharmacy First consultations with eligibility screened before the patient arrives, and documentation drafted as the consultation happens.

MedMe digital patient intake form interface
DIGITAL INTAKE

From walk-in to booked.

Patients book a named condition online, complete intake on their phone, and arrive screened. Walk-ins still work; the queue holds both.

Book by condition

Patients pick the condition, see the eligibility criteria inline, and book a slot. Proxy booking for children is built in.

Intake before arrival

Condition-specific questions answered before the visit, so the pharmacist starts the consultation with the story in hand.

Documentation drafted

Clinical Assistant drafts the consultation note as it happens. The pharmacist reviews, edits, and signs.

ELIGIBILITY SCREENING

Keep your focus on eligible patients.

Eligibility screening filters at the form level. Only patients who meet the criteria can complete the intake, so your team avoids unnecessary visits.

Service Scope

Pharmacist scope of practice

Form rules respect the pharmacist scope of practice where you operate. Services patients aren't eligible for never show up as bookable.

Coverage Checks

Coverage and condition checks

Age, eligibility criteria, and qualifying conditions verified in the form itself. The patient only sees services they qualify for.

Routing

Ineligible patients routed

Patients outside the eligibility window are routed to the right next step: cash-pay flow, provider referral, or a different program.

The conditions

All seven conditions, plus the bundled services.

Each condition carries its NHS age and eligibility criteria in the booking flow. The contraception and hypertension services that the Pharmacy First payment requires run in the same workflow.

Sore throat (5+)Earache (1 to 17)Sinusitis (12+)Infected insect bite (1+)Impetigo (1+)Shingles (18+)UTI, women 16 to 64Pharmacy Contraception ServiceHypertension case-findingEmergency contraception

Criteria follow the current NHS service specification.

PATIENT RECORDS

Forms become patient records.

Every submitted form automatically creates a new patient record or updates an existing one. No re-keying, no separate import step. The chart stays current and the next visit picks up where this one left off.

Auto-create and auto-update

First-time submissions create a new record. Returning submissions update the existing one. No manual record management, no duplicates.

Centralized across the network

Records sit in one place, accessible from any store. Multi-store operators see the same patient regardless of where the visit happens.

Pre-fill saves time on every visit

Pre-fill flows shorten every subsequent intake. Each visit takes less time than the last; nothing the patient already gave you gets asked twice.

Audit-ready

Every consultation, documented and auditable.

Each Pharmacy First consultation ends with a complete, consistent record, kept alongside the consultation you record in your NHS-assured system.

WALK INTO EVERY VISIT READY

Start the encounter with the chart already filled in.

A 20-minute walkthrough of the Pharmacy First flow, from condition selection to the completed record. Bring your service mix; we'll configure it live.

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