Trusted by 4,500+ pharmacies
4,500+
pharmacies using MedMe
30M+
patient interactions powered
99.99%
platform uptime
SOC 2 Type II
certified
MedMe automates the operational work around clinical services, from booking and intake to documentation and follow-up, so your team can deliver more care without more admin.
Here's how it fits into a consultation.
Patients can walk in, book online or call. MedMe handles appointment scheduling & queueing, reminders and intake forms.
You conduct the appointment and make clinical decisions, while MedMe's Clinical Assistant scribes the interaction and drafts notes.
You review and sign off on the notes that are now ready to add to your NHS-assured system. MedMe sends patient follow-ups.
Commissioned services and private clinics run through the same booking, intake and documentation, so your team has one system to learn.
Pharmacy First & minor illness
Independent prescribing workflows
New Medicine Service
GLP-1 & weight management clinics
Travel health & private immunisations
Point-of-care testing
Your team can build templates for other services with the drag-and-drop form builder.
From a single store launching clinical services to a national group running standardised programmes across hundreds of locations, MedMe adapts to where you are.
Individual pharmacies and small groups. Workflows that keep diaries full and admin light, so you can take on more clinical work.
Learn more →Corporate-owned pharmacy groups. Run consistent, secure clinical services across every store, with centralised control and enterprise-grade security.
Learn more →Networks of member pharmacies. See clinical services activity across every member in one place, and bring new members onto the same workflow.
Learn more →Pick the modules that fit your service mix. Scheduling, intake, documentation, and patient relationship management, all in one platform.
Simplify scheduling for diverse clinical services and dynamic staffing. Built for complex workflows such as concomitant, multi-service, and group booking.
Automatically collect patient consent and pre-fill documentation ahead of an appointment for a seamless patient experience.
Use our library of pre-configured forms for each clinical service, aligned to UK reporting requirements, or digitise your existing paper forms.
Automatic email and SMS notifications, customisable emails, secure file sharing, two-way messaging, and auto-scheduled follow-ups.
MedMe covers the full clinical services lifecycle, every stage of the patient interaction, every stage of the pharmacy's programme maturity.
Booking, queueing, walk-ins
Digital forms, consent, eligibility
In person, by phone, or virtually
AI Scribe drafts notes
Patient outreach, care plans, repeat visits
Operational insights and CSV exports
MedMe's AI supports consultations, automates patient outreach, and reduces manual data entry across your pharmacy.
Reclaim up to 10 minutes per consultation. Auto-fills clinical documentation and generates summaries with AI during the visit.
Learn more →Voice and messaging agent handling inbound and outbound patient interactions, from appointment booking and reminders to check-ins and FAQs.
Learn more →Finish notes during the visit, not after, and auto-generate medication review summaries the pharmacist signs off in seconds.
Learn more →Results reported by pharmacies running clinical services on MedMe.
Time savings on appointment booking and management tasks.
Decrease in call volumes to the pharmacy.
Saved per immunisation from online intake and consent capture.
Reclaimed per consultation with AI Scribe and automatic documentation.
Join the 4,500+ pharmacies delivering clinical services with MedMe, backed by 99.99% uptime and SOC 2 Type II security.
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