Empowering Pharmacists to deliver clinical services at scale.

MedMe goes beyond a scheduler and EHR to help pharmacies streamline workflows, build patient relationships, and diversify revenue through clinical services management.
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Trusted by 4,000+ pharmacies across:

Designed to support pharmacies of any size

Enterprises

Corporate-owned pharmacy chains

Elevate the efficiency and consistency of your multi-store pharmacy through enterprise-grade security and centralized actions.

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Independents

Individual, groups, or banners

Unlock your pharmacy’s fullest potential with tailored features that streamline operations, enhance patient engagement, and drive growth.

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25,234,784

patient interactions powered by MedMe and growing!

Key Features

Appointment Scheduling

Simplify scheduling to support diverse clinical services and dynamic staffing arrangements. Built to support complex workflows such as concomitant, multi-service, and group booking.

Marketing & Patient Flagging

Optimize patient outreach with targeted email campaigns based on patient eligibility and flag patients based on their interest in future services.

Patient Intake

Automatically collect patient consent and pre-fill documentation ahead of an appointment for a seamless patient experience.

Forms & Clinical Documentation

Leverage our library of pre-configured PDF forms for each clinical service, compliant with provincial legislations and reporting requirements or transform your existing paper forms to digital for ease of access and storage.

Virtual Care

Securely conduct video and phone consultations anywhere with absolutely no downloads required.

Patient Profile

Manage multiple files/forms in a single appointment record and log clinical notes to a patient’s profile for a full glance at their clinical history.

Patient Relationship Management

Elevate patient engagement with automatic email and SMS notifications, customizable emails, secure file sharing and two-way messaging, and auto-scheduled follow-ups.

Reporting & Analytics

Unlock operational insights with weekly availability reports, custom reports builder, and effortless CSV exports.

Records Management

Batch update or print multiple records at once for your pharmacy records.

Proven benefits to patient care and pharmacy efficiency

95%

Time savings on appointment booking and management tasks

40%

Decrease in call volumes to the pharmacy

120
seconds

Saved per immunization from online intake and consent capture

10
minutes

Reclaimed per consultation with AI Scribe and automatic documentation

Use Cases

Flu & Immunizations

Run targeted vaccination campaigns to drive pharmacy traffic
Ensure injection supply is available with pre-season waitlists
Enable patients to book multiple vaccines and patients
Boost completion rates for vaccination series
Flag for patients who are interested in other services
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Minor Ailments

Help patients navigate with ailments selector
Benefit from pre-configured minor ailment appointments
Pre-screen for patient eligibility at intake
Conduct the appointment in person, by phone, or virtually
Assess patients conveniently with RXConsultAction and MAPFlow integrations
Effortlessly automate follow-up appointments and tasks
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Medication Reviews

Leverage pre-configured medication review forms
Auto-fill clinical documentation and generate summaries with AI
Generate and monitor follow-up appointments and tasks
Securely communicate with a patient's circle of care
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Travel Consultations

Streamline intake by collecting travel details and medical history at intake
Seamlessly manage related immunizations & injections
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Point-of-Care Testing

Increase convenience and accessibility for patients by providing POCT at your pharmacy
Automatically generate lab requisitions (e.g. COVID-19 PCR)
Add POCT appointment to any other service through multi-service booking
Send test results via customized email and secure file transfer

Pharmacies are using MedMe to conduct

COVID-19 PCR and Rapid Antigen Tests
Average Blood Sugar (HbA1c) Test
Cholesterol (Lipid) Test
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Others

MedMe supports many other use cases through custom appointments, such as

Injection Training Support
COVID-19 Antiviral Treatment (Paxlovid) Assessment
Erectile Dysfunction (ED) Treatment
Smoking Cessation
Naloxone Kit and Training

Don't see your service in the list? We can build it for you!

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Our Commitment to Excellence

Maximize your staff capacity

Free up to 1 hour / day from admin tasks such as answering phones and deliver 10-20% more appointments

Build your digital presence

Gain immediate access to a branded site customized just for you - leverage QR codes & Google Business

Deliver personalized care with ease

Personalize consultations and treatment plans with ease with access to centralized patient records

Strengthen your patient relationships

Streamline follow-up tasks, appointments, and marketing to boost patient retention and repeat visits

Proven Reliability and Results

Dependable service with 99.99% uptime, powering over 25 million patient interactions & 4,000+ pharmacies across Canada.

Pharmacist-Led Product

Features built by pharmacists, for pharmacists.

Battle-Tested Security/Compliance

MedMe is SOC 2 Type 2 certified with PHIPA/PIPEDA-compliant data security and local jurisdiction data storage.

Industry-Leading Customer Support

Timely support you need, within minutes, directly from our platform live chat.

Ready to Enhance Your Pharmacy’s Clinical Practice?

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